Privacy Policy
Your privacy is our concern.
Statewide’s sources of information about you
Providing superior products and services to our clients requires us to obtain various types of personal information. When a Statewide Insurance Group sells an insurance policy, we need specific information about you, the property, or the business that we're insuring.
You give us most of what we need in the application process. To make sure what we have is correct we may need to check with you by phone or mail. You may also be asked to give us more details in writing or over the phone. Plus, we may receive and check your past insurance claims from insurance support organizations or your former insurers.
We may ask for credit and other consumer reports from consumer reporting agencies concerning your application for insurance or any renewal of insurance. Information given to us by an insurance support organization, including consumer reporting agencies may be retained by them and disclosed to other persons. We often get a report of accidents or convictions from your State Motor Vehicle Department. This helps us correctly rate and price your policy.
We or an inspector from one the insurance company may visit the property to inspect and report on its condition. In most cases, pictures will be taken. This allows us to check the estimate we have of your property's value.
We may also order an Insurance Score based on your credit history. We use the Score, information you give us, and other consumer reports for underwriting to determine the premium we will charge for your coverage. If we receive corrected personal information from a consumer reporting agency, we will re-evaluate you.
We do not give or sell our customers' personal information to others for marketing purposes. You don't have to ask us to keep your information private because we do not give it, unless allowed.
Once you're insured with us, your file may contain details about your policy(ies). This may include bill payments or claim history. A claim representative may comment, for example, on the condition and use of the insured property. We may also keep a police report if one was issued.
Sometimes we need to know about your health. For example, if we need to know whether a physical limitation will affect your ability to drive, we would ask you to sign a form allowing your personal doctor to answer any question we may have.
Protecting your personal information from unauthorized access
We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as required or permitted by law. We limit employee access to customer information to those employees with a legitimate business reason for such access. We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons.
If you have questions
If you have any questions about the right of access to or correction of your file, we'll be happy to review our procedures with you. Please contact:
Statewide Insurance Group Compliance Officer
4671 Highway 17 Bypass South
Myrtle Beach, SC 29577-6681
WHEN YOU WRITE, PLEASE BE SURE TO TELL US YOUR:
• Name
• Address
• Policy number
• Phone number and the best time of the day for us to call you
Please include a copy (not the original) of two forms of personal ID, such as your driver's license.
Changes to this Statement
Please be aware that we may periodically update or revise this Statement. Please check our Consumer Privacy Statement frequently for changes.
We thank you for allowing us the opportunity to serve as your Insurance Agent.
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