Our Committment to You

Statewide Insurance Group is committed to providing superior service at every point of contact. We want to ensure we're not just meeting, but exceeding your expectations — whether in person, on the telephone or online.

To set the standard for exemplary customer service in the insurance industry, we conduct several educational and motivational programs throughout the year, involving everyone from our President to our receptionist.

The results and awards received by Statewide Insurance show that customers are amazed with Statewide’s unvarying service levels. We take pride in the fact that our service consistently surpasses even the highest expectation of our most demanding clients.

Although we were extremely gratified that research validated our outstanding reputation for service, we know we can do even better.

To that end, we've put into action an internal, long-term initiative called Client First that incorporates service excellence standards into our everyday work responsibilities and behaviors. The bottom line is service excellence and claims satisfaction.  Thank you for allowing us the opportunity to serve as your insurance agent and broker.

"I wanted to thank you and acknowledge your outstanding assistance with our insurance needs during this past year. Even though this is a second home for us on Fripp Island, complicated by distance and a variety of insurance needs, you simplified the process and solicited a number of competitive bids for us to choose from. Finally, your quick response and follow up to any issues that have arisen is much appreciated! "

Bill & Andrea Pierce

Fripp Island, SC

© Copyright 2010 Statewide Insurance Group | Privacy Statement

Site Design and Programming by T2H Advertising